NORTCOM proud to have the certification ISO9001: 2008 (specific for production, repair and technical assistance to pay TV
decoders and modems for telephone and Internet) and ISO14001: 2004, issued by Bureau Veritas.
Recover products and broadband Internet TV operations with recognized quality that meets the needs and expectations of customers, ensuring the financial return to shareholders and the proper training of partners and employees, meeting the applicable legislation and other legal requirements, implementing actions aimed at the prevention of environmental pollution, the generation of solid waste and other environmental aspects relevant to our productive activity, by monitoring the associated impacts, with the main objective to continuously improve the effectiveness of the system Integrated Management.
POLICY OF INTEGRATED MANAGEMENT SYSTEM
Serve with excellence the needs of the Brazilian market for pay TV and broadband Internet access through customized solutions for service and maintenance of modems and decoders.
Relationship: Building ethical and lasting relationships with our trading partners;
Commitment: To invest in those who invest in Nortcom, be it employee, supplier or customer;
Planning: Think before you act;
Training: To encourage the development of knowledge and organizational culture, discussing and analyzing critically the daily results of the company;
Diversity: Respecting individual differences, promoting integration between people;
Meritocracy: Recognize and reward employees for their merits, skills and results;
Customer Focus: To guide all the organization's actions to meet the needs of internal and external customers;
Recognize and Celebrate: To encourage a healthy environment conducive to learning and innovation, celebrating and recognizing individual and collective attitudes and achievements;
Results: Get positive and sustainable results, targeting growth in market share, as well as the financial strength and competitiveness.
PRINCIPLES AND VALUES